IBPS PO
Institute of Banking Personnel Selection (IBPS)
IBPS runs this annual common recruitment process to fill entry-level officer posts (Probationary Officer/Management Trainee) in the participating pub…
IBPS Common Recruitment Process for Customer Service Associates (CRP CSA, formerly CRP Clerks)

This is the IBPS common recruitment process for clerical-cadre posts, now titled Customer Service Associate, in the participating public sector banks. Graduates apply for vacancies of one State/UT, take an online preliminary and main exam, and are provisionally allotted on main exam merit, subject to proficiency in the local language of that State/UT.
Eligibility (summary)
Online objective test in three separately timed sections; qualifying for the main exam
Online objective test; marks decide provisional allotment
Qualifying test of the opted State/UT language, waived for those who studied it up to class 10 or above
Summarised from the official notification. Patterns change; confirm in the latest notice.
| Stage | Pattern |
|---|---|
| Preliminary Examination | 100 objective questions, 100 marks, 60 minutes: English Language (30 Q, 30 marks), Numerical Ability (35 Q, 35 marks), Reasoning Ability (35 Q, 35 marks), 20 minutes each; sectional cut-offs apply; 0.25 of the question's marks deducted per wrong answerCRP CSA-XVI (2026 notification) · source |
| Main Examination | 160 objective questions, 200 marks, 125 minutes: General/Financial Awareness (40 Q, 50 marks, 20 min), General English (40 Q, 40 marks, 35 min), Reasoning Ability (40 Q, 60 marks, 35 min), Quantitative Aptitude (40 Q, 50 marks, 35 min); 0.25 negative markingCRP CSA-XVI (2026 notification) · source |
We have not published IBPS Clerk (CSA) papers yet. Check the official website (ibps.in) for any papers the authority has released.
IBPS Clerk (CSA) is conducted by the Institute of Banking Personnel Selection (IBPS). Notifications, dates and results are published on its official website.
No. PYQSathi is independent. We summarise official documents and link to them, last checked 3 Oct 2026. Always confirm on the official website before applying.
Last verified 3 Oct 2026. Spotted something out of date? Tell us.
Institute of Banking Personnel Selection (IBPS)
IBPS runs this annual common recruitment process to fill entry-level officer posts (Probationary Officer/Management Trainee) in the participating pub…
State Bank of India, Central Recruitment & Promotion Department
SBI recruits its own Probationary Officers through a separate annual exam, independent of IBPS. Graduates aged 21 to 30 go through an online prelimin…
State Bank of India, Central Recruitment & Promotion Department
SBI fills its clerical-cadre post of Junior Associate (Customer Support & Sales) through this exam, with candidates applying for vacancies of a singl…
Reserve Bank of India Services Board (RBISB)
The RBI Services Board recruits Grade 'B' officers directly into the Reserve Bank in three streams: General, DEPR (economic and policy research) and…